DescriptionWe’re looking for a Business Analyst with strong experience in retail POS systems and mobile application projects, ideally involving React Native and Android-based hardware like PAX E700. The ideal candidate will act as a bridge between stakeholders, UX, development, QA, and DevOps teams—ensuring requirements are well captured, clearly documented, and validated through each phase of delivery.
Key Responsibilities:
- Work with product owners, UX, and engineering teams to define, document, and validate functional requirements for POS (PAX E700 and softPOS) systems.
- Create and manage user stories, acceptance criteria, process flows, and feature documentation in JIRA/Confluence.
- Participate in daily standups, sprint planning, backlog grooming, and sprint demos.
- Collaborate closely with UX/UI, UX Researcher teams to ensure requirements are reflected accurately in prototypes and designs.
- Support QA by reviewing test scenarios, ensuring traceability to requirements, and helping triage bugs during UAT.
- Serve as a point of contact for client stakeholders, facilitating workshops and walkthroughs to align on scope and expectations.
- Assist in change management, stakeholder communications, and training documentation preparation as needed.
Required Skills:
- 6+ years as a Business Analyst in digital or enterprise software environments.
- Strong experience with Android based POS systems, retail workflows, or mobile application delivery.
- Familiarity with PAX E700 or similar Android-based POS devices.
- Hands-on experience with Agile (Scrum or SAFe) delivery model.
- Excellent documentation skills (JIRA, Confluence, flowcharts, wireframes, etc.).
- Familiarity with React Native, mobile UX, and device behavior (Android).
- Strong communication and stakeholder facilitation skills.
- Experience in retail, eCommerce, or education sectors.
- Exposure to usability testing, API integration, or system migration projects.
- JIRA / Confluence
- Figma (viewing/collaboration)
- Slack / Teams
- Miro / Lucidchart (for flows), Basic understanding of Swagger or API specs is a plus