Manager, Software Engineering – Finance Technology

Who are we looking for?

Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opportunity as our Manager, Software Engineering in the Finance Technology Domain. The Finance Technology is the team that creates solutions to advance and move financial technologies forward at Choice Hotels. As a key member of our Finance Technology, you will serve in a leadership role by coaching and growing a technical team responsible for the new development, enhancements and maintenance of ERP related applications, billing applications and any finance technology related project.  

Are you curious, bright, driven, bold, enjoy working with the latest technologies and have the right blend of business acumen, technically savvy and customer-facing skills?  Then this opportunity is for you.  If you are willing to work hard, looking for a place to learn and grow, and have the skills we would like to hear from you. We invite you to apply today for our Manager, Software Engineering role today and #MakeItYourChoice.

Your Responsibilities

• You will be a leader within the Technology organization and, as such, accountable for people management including hiring, performance reviews, and developing team members.
• Engage and influence Finance Technology practices with software engineers, operations, and product management teams to align the delivery of technical solutions.
• Manage availability, latency, scalability, and efficiency of jobs responsible for billing, accounts receivable, accounts payable and any activity related to ERP systems.
• Drive quality accountability within the organization with well-defined processes, metrics, and goals for process quality.
• Identify and mitigate issues by helping lead effective postmortems for production issues and ensuring actions are followed up.
• Drive capacity planning, performance analysis, instrumentation, and other non-functional systems requirements.
• Supports after-hour implementations to production and/or incident management.
• Provides input to leadership regarding budget, and technical considerations to improve operational efficiency.
• Creates a culture of diversity, equity, inclusion, purpose, and respect for team members.

Your Experience, Skills & Competencies   

• At least 10 years’ experience in software development, information systems, or equivalent technical environment, including previous experience in the development of highly transactional, mission critical applications in heterogeneous environments/architectures for multi-user systems.
• At least 5 years of managing high performer software development teams in a Finance landscape, preferably related to ERP and Billing systems.
• Experience in Cloud environments, preferrable AWS.
• Outstanding oral, written, presentation and listening communication skills.
• Exceptional persuasion and diplomatic skills.
• Exceptional interpersonal skills and demeanor, including relationship building and collaboration with diverse cross-functional teams.
• Unparalleled leadership skills.
• Exceptional reasoning, analytical, and problem-solving skills.
• Experienced decision maker.
• Bachelor’s degree in computer science, or related STEM field required or equivalent experience.
• Master’s degree in related field preferred.
• Demonstrates key competencies to include action orientation, driving results, plans and aligns, ensures accountability, influencing.

Your Team

This is a leadership role that will report to the Director, Software Engineering. You will have 6 to 8 direct reports and collaborate with cross functional departments on a regular basis.

** This role is not eligible for sponsorship **

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

• Competitive compensation and benefits, including medical, dental, and vision coverage
• Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
• Financial benefits for retirement and health savings
• Employee recognition programs
• Discounts at Choice hotels worldwide

About Choice

Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.

Our corporate office locations:

North Bethesda, MD — Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.

Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.

Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.

Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.  

Choice’s Cultural Values

Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity

Choice’s Leadership Principles

Act with Intention | Lead with Authenticity | Grow & Deliver