Senior Business Analyst

Build your future with Sovos.

If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.

At Sovos, we're dedicated to more than just solving compliance challenges -- we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.

Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we!

Don't worry if you don't check all the boxes -- apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.

The Work You'll Do:

The Senior Business Analyst is a key contributor to business planning, revenue planning, and analytics functions across the eCommerce/Embedded Partner team. This person will act as chief of staff for the eCommerce business unit and focus on business process, business health and reporting metrics working cross-functionally with the rest of the organization to ensure business and reporting alignment.

This role requires someone who can engage at a deep level of nuance within the business unit, connect insights to strategic objectives, and work cross-functionally with finance, product management, sales, operations, and executive leadership to ensure reporting and organizational alignment.

More specifically, you will:

• Partner with eCommerce leadership to drive the annual and quarterly business planning process, including revenue forecasting, operating expense planning, and headcount alignment.
• Develop and refine revenue models to support scenario planning, investment decisions, and go-to-market strategies.
• Track performance against plan, highlighting risks and opportunities in a timely manner.
• Partner with Marketing Ops and IT to design, build and maintain dashboards to provide real-time insights into financial and operational performance across eCommerce products globally.
• Create reporting frameworks that enable consistent measurement of key metrics such as revenue growth, bookings, pipeline, retention, and margin.
• Translate complex data into actionable insights through clear visualizations, executive-ready presentations, and narratives.
• Lead recurring business unit financial reviews, synthesizing financial results, market insights, and operational performance.
• Partner with Finance and Operations to ensure accuracy, alignment, and relevance of performance reporting.
• Provide recommendations to senior leadership on levers to optimize growth, efficiency, and profitability.
• Work closely with cross-functional partners (Product, Sales, Customer Success, Marketing, Finance) to ensure alignment of business plans and performance metrics.
• Proactively identify process improvements, automation opportunities, and data quality enhancements.
• Act as a trusted advisor to executives, building credibility through deep business knowledge and data-driven insights.

What We Need From You

• Bachelor's degree in Business, Finance, Economics, or related field.
• 7+ years in business analysis, financial planning & analysis (FP&A), or related roles within the software or technology industry.
• Proven experience in revenue planning, analytics, and dashboard development for global or multi-business unit organizations.
• Excellent communication skills, with the ability to influence and present insights at the executive level.
• Highly collaborative, detail-oriented, and comfortable navigating complexity and ambiguity.
• Strategic thinker with the ability to connect business drivers to financial performance.
• Highly organized and driven, with the ability to manage numerous differing activities across many differing business units.
• Hands-on analyst with a passion for digging deep into data while maintaining a big-picture perspective.
• Strong interpersonal skills to work effectively across global teams and cultures.
• Comfortable leading discussions, challenging assumptions, and driving alignment across multiple stakeholders.
• This position requires minimal (less than 25%) travel both domestic and international to Sovos locations and events.
• Due to client contractual obligations, the successful candidate will be asked to clear a background check and drug test upon hire.

What Does Sovos Offer You?

The tools to enhance your life - because we want you to enjoy your life outside of work and inside!

• Flexible Time-Off
• Comprehensive Health, Dental and Vision benefits
• 401(k) with employee sponsored match
• Bi-Weekly Meeting Free Days
• Mentoring Programs
• Globally recognized Training and Development programs
• Tuition Reimbursement, Time off to Volunteer, Charitable Giving Match, and more!

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.

More than 100,000 customers in 100+ countries -- including half the Fortune 500 -- trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter.