Senior Business Analyst

Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs.

QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.

The Opportunity

QVC's Senior eCommerce Business Analyst provides digital merchandising with holistic, actionable performance analyses and insights. You will also support holistic digital demand planning and forecasting inputs and requirements.

Who We Are

QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewelry – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 13 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages.

Your Impact

• Maintain experience with critical digital needs/drivers and provide data support to measure trends and influences that are affecting demand planning and forecasting functions
• Compile/aggregate insights over time to provide a our performance perspective over weeks, months, quarters, and years
• Develop a partnership with the eCommerce category merchandising and marketing teams to understand and influence digital forecasting inputs
• Provide reliable ad hoc analysis, topical deep dives (concise, relevant retrospectives), custom and standard recaps to digital and cross-functional partners
• Build reporting to support digital needs inclusive of website and product traffic and conversion
• Demonstrate knowledge of operations and important drivers
• Develop standard input and reporting templates to enable management reports and dashboards, including automated and manual KPI thresholds

What You Bring

• You hold a bachelor's degree with a degree in business or analytically driven area
• You have 7 years of progressively responsible positions within a business environment. Expertise in corporate strategic planning
• Excellent analytical ability: ability to use analytical work into results-oriented storytelling and relevant insights
• Ability to quickly analyze data/situations and draw relevant conclusions to have positive effects on business in a complex/changing environment
• Experience in web analytics platforms such as adobe analytics, google analytics or like tool
• Proficient in SQL & Tableau experience. Strong ability to write code!
• Preferably SAS experience

Remote work is not permitted in NYC at this time.

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If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers! 

For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance. 

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