Software Engineer II - DevRel

Summary

As a Software Engineer, Developer Relations (DevRel), you will play a key role in building developer-friendly APIs, integration frameworks, and tools that enable seamless third-party integrations with JM’s ecosystem. This role is focused on building scalable, well-documented APIs, SDKs, and embeddable solutions that help external developers and partners integrate efficiently.

You will work closely with API owners, product managers, and external development teams, ensuring our APIs are secure, performant, and easy to use. Additionally, you will drive best practices for API design, authentication, and developer experience, helping shape the foundation of JM’s public API strategy. This is an ideal opportunity for an experienced engineer who thrives on technical ownership, third-party integrations, and enabling external developers through well-structured APIs and tools. 

WHY Jewelers Mutual 

Jewelers Mutual is the leading specialty insurance company dedicated to serving the jewelry industry. We’ve been protecting jewelry and jewelry businesses for over 100 years, and today, we’re trusted by thousands of jewelers, manufacturers, and wholesalers, as well as millions of customers, to protect their most valuable jewelry assets. 

But we are more than an insurance company. At JM, our mission is to raise the tide of the jewelry industry, and today, we do so by leveraging the power of tech, data, and AI to deliver cutting-edge solutions that serve the industry and its customers. We’re looking for smart and passionate people to join us and help build the solutions that will power the $350B global jewelry industry for the next 100 years. 

About the DevRel Team  

The Developer Relations (DevRel) Squad is a new team within JM, focused on making integrations easier and more valuable for our partners. We ensure that third-party developers—whether they’re working for a jewelry marketplace, an ecommerce agency, or a software provider—have the right tools, APIs, and support to build successful integrations with JM. 

This team plays a key role in driving adoption and business growth by enabling seamless integrations, improving developer experience, and ensuring that external partners can easily connect to our ecosystem. 

What You’ll Do 

• Design, build, and maintain public APIs and integration frameworks that enable seamless connectivity for partners, agencies, and third-party developers. 
• Develop and optimize SDKs, embeddable widgets, and other developer tools to improve ease of integration. 
• Define and implement best practices for API security, authentication (OAuth, API keys), and scalability. 
• Collaborate with API owners and product managers to define integration use cases and ensure APIs meet external developer needs. 
• Partner with external developers, gather feedback, and improve API usability to drive adoption. 
• Establish best practices for API versioning, documentation, and backward compatibility. 
• Build sandbox environments and testing frameworks to support third-party integration development. 
• Improve developer experience by ensuring APIs are well-documented, easy to understand, and aligned with industry standards. 
• Optimize API performance, monitor usage, and ensure reliability at scale. 
• Provide technical mentorship to engineers working on API development and integrations. 

What You’ll Bring 

• 3+ years of hands-on software engineering experience, with a strong focus on API development and third-party integrations. 
• Expertise in RESTful API design, GraphQL, and API security best practices. 
• Proficiency in backend development using Node.js, TypeScript, or similar languages. 
• Experience with OAuth 2.0, JWT, and other authentication and authorization protocols. 
• Deep understanding of API versioning, rate limiting, and monitoring strategies. 
• Strong knowledge of developer experience best practices, including API documentation and SDK development. 
• Experience working with partners, agencies, or external developers to drive API adoption and resolve integration challenges. 
• Familiarity with event-driven architectures, webhooks, and asynchronous messaging patterns. 
• Hands-on experience with cloud platforms (AWS, GCP, or Azure) and API gateways. 
• A passion for developer enablement and creating frictionless integration experiences. 
  
  

What We Offer 

• Great Place to Work® Certified: Join a team recognized for an environment of innovation and growth. 

• Collaborative & Inclusive Culture: Work alongside smart, passionate peers who value ownership and continuous learning. 

• Modern Work Environment: Enjoy a state-of-the-art office in Raleigh’s North Hills, combined with a flexible hybrid work model that balances teamwork and flexibility. 

• Competitive Compensation & Benefits: Comprehensive healthcare, 6% 401k matching, generous PTO (including floating holidays), and One Pass for fitness subscriptions. 

• Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes. 

At Jewelers Mutual, we’re empowering the jewelry industry with technology and building the future of our business. If you’re ready to take on a meaningful challenge and contribute to a growing team in a fast-paced environment, we’d love to hear from you.