Job Description
STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!
Master Data Business Analyst
Location: Bolingbrook, IL (Hybrid schedule)
Duration: 4+ Months W2 contract with likelihood of extending
Pay Rate: $45-50/HR
ROLE SUMMARY
The Merchandise Operations Business Analyst will manage the operation, maintenance, and support of defined business systems. This role will support the business and administer the system(s) to drive efficiencies and appropriately leverage our Merchandise system capabilities. The role will act as business liaison and support role for the Merchandise systems and work collaboratively with Sr/Lead Business Analyst and IT. This role will be responsible for providing system documentation, system administration, system UAT testing, and basic user support. They will determine and document various business requirements; provide/receive information and analysis from various business partners; and participate and support projects. This role will work with cross-functionally with multiple areas of the company such as IT, Supply Operations, HR, Finance/Accounting, and other areas.
PRINCIPAL DUTIES & RESPONSIBILITIES
- Primary user support and administrator to business partners (internal and/or external) through business requirements, documentation, enhancements, and implementation to ensure system stability and data accuracy
- Support Merchandising, MP&I, and Ecommerce use of the Merchandise system to ensure proper functionality, data, and results. Key role in defining system settings to ensure system performance is accurate and troubleshoot and solve issues that may arise, partnering with IT and other Merch Ops centers of excellence
- Manage the administration of the Merchandise system including reviewing and implementing changes in system parameters and formats; and coordinating and/or modifying system parameters, improvements and/or enhancements
- Address daily work tickets for Master Data team including invoice related issues (VIM) and root cause discrepancies. Resolve tickets or escalate to appropriate team member while maintaining 3-day ticket SLA.
- Implement consistent processes and resolutions for daily work tickets while adhering to SLA
- Assist Master Data team to ensure correct, consistent and complete Master Data that adheres to enterprise data governance fundamentals
- Participate in UAT and troubleshooting of various systems including SAP and PIM
- Supports/helps business partners by providing coordination and assistance such as interpretation of requirements; troubleshooting, requirements; and system definition
Job Requirements:
- Minimum of one to two years direct work experience in business analysis, process improvement/best practices or ability to prove knowledge of best practices
- BA/BS or equivalent or previous work experience
- Working knowledge of Merchandising, Ecommerce, Omni-Channel and Supply Chain system and processes
- Retail business background with strong process and systems acumen
- Possesses the expert knowledge to identify opportunities for change and the ability to convey the need for change
- Preferred experience with SAP (S4 would be a plus)
- Preferred experience with PIM/PXM systems
*Beware of scams. S3 never asks for money during its onboarding process